This hotel offers ultimate luxury from start to finish. The style is traditional, everything is impeccably maintained, and the entire place is spotless. The staff were exceptional, always greeting us with a smile and being incredibly helpful and accommodating. The food was delicious, the cocktails were perfect, and the breakfast, cakes, and other treats were outstanding. Our room was extremely comfortable and very quiet. Every piece of furniture and every detail had clearly been thoughtfully considered and was in perfect condition. They provided robes, slippers, shoehorns, an umbrella, and more. The welcome treats included fresh fruit, chocolates, and a little Eurovision-themed cake. In the evenings, they tidied the room for turndown service, closed the curtains, and neatly arranged our belongings. The corridors were carpeted with a thick central runner, which meant we never heard anyone passing by, even though the hotel was fully booked. We were also given a jar of hotel jam to take away with us and we can't wait to try it. If you’re considering this hotel and can afford the price tag, you will not be disappointed. Book it.
Oliver
tháng 5 năm 2025
Absolutely outstanding hotel fully deserving its 5 start rating. Bar and brasserie are incredible and there seemed to be more staff than guests. Old-school charm rather than modernist...lots of wood paneling rather than glass and metal adds to the character. Breakfast is one of the best Ive had in Switzerland...but at 50CHF it has to be. You need to be a little careful as it is very easy to spend serious amounts of money in the hotel on top of your room cost.....but you get what you pay for. Perhaps for a special occasion rather than a standard business trip. By far the best hotel in Basel.
John
tháng 2 năm 2025
It was a perfect stay - the room was spacious, the view was beautiful, the personnel was very kind. The food in the restaurant Cheval Blanc (3 Micheline stars) in the hotel was extraordinary, absolutely amazing. The bar and the brasserie were also fantastic.
Elena
tháng 7 năm 2024
Lovely property with ornate design everywhere. Very gracious staff at every location waiting to direct or help. Wonderful river lounge for getting a drink and relaxing. The breakfast was one of the very best I have had the pleasure of. The room was very comfortable and quiet although we were on the city side by the trams.
Richard
tháng 6 năm 2023
The Staff are amazing and will do everything humanly possible t make everyone’s stay amazing. The food and drink is absolutely amazing.
Miranda
tháng 9 năm 2023
Historical and very beautiful hotel with truly 5 stars service. The Restaurant Cheval Blanc is exceptional and we have a lovely evening. The location is great and near the Mittlere Brücke.
Kee
tháng 7 năm 2024
Location, decor and the rooms
Stephanie
tháng 12 năm 2023
Hotel is beautiful, staff so friendly & helpful. Room stylish and spacious. Afternoon tea was delicious & so were the toiletries.
Becky
tháng 4 năm 2024
Outstanding location on the Rhine and close to the city centre, lovely room, great brasserie and bar and excellent breakfasts. The staff could not have been more charming or helpful.
Simon
tháng 3 năm 2024
- location is great - dine in food is delicious - comfortable beds - incredible lobby - nice keys for the rooms - professional staff - the river view is very good - a very nice parting gift - fridge was nice and cold - early check in
Ahmed
tháng 5 năm 2023
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